Last updated on June 9. 2021
When we refer to “we,” “us,” or “our,” we mean C. Cretors & Co. or the specific division, subsidiary, or affiliate that operates the Site, provides its content, or processes information received through it, each as appropriate and applicable.
When we refer to “you” or “your,” we mean the person accessing the Site. If the person accessing the Site acts on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.
Information We Collect From You
We are the sole owner of the information collected through the Sites. We may collect information from users at several different points on the Site, based upon your usage of our Site. In order to operate the Site and provide you with information, products and services that may be requested by or of interest to you, we may collect and retain the following information from you: personal information (e.g., information that could be used to contact you such as full name, company name, postal address, phone number, email address, etc.); financial information, when provided (e.g., passwords, credit and debit card numbers, bank and other financial institution account numbers and billing address); and demographic information (e.g., zip code, hometown, gender, purchase history information and age). Please note that nowhere on the Sites do we knowingly collect personal information from children under the age of 13.
The web servers that serve the Sites may gather certain navigational information about where visitors go on the Sites and information about the technical efficiencies of the Sites and services. In the process of gathering navigational information, anonymous information may be collected which will provide information regarding a visitor’s use of our Sites. Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, a particular individual. Examples of anonymous information may include information about your Internet browser, domain type, service provider and IP address information collected through tracking technologies and aggregated or de-identified data.
We may also collect location information, which means information that may be collected by certain mobile applications and that identifies your physical location. This information may be collected from your mobile device’s location-aware features when you request certain services that are dependent on your physical location.
We collect personal information from you or about you when you provide this information to us directly. For example, we may obtain personal information when you request information, products or services from or otherwise interact with us. We may also gather such personal information through your access to certain web pages or your accounts online, as well as your asking questions through our “Contact Us” section. Personal information that we may collect about you through online interaction includes information that you input or provide to us through such access, such as your name, address, e-mail address and other contact information, as well as bank information and other financial institution account numbers, billing address and Social Security numbers. We may also collect data resulting from your activity, such as transaction information and page views.
We do not currently respond to “do not track” signals or other mechanisms that might enable an opt-out of tracking on our Sites.
Your IP Address
Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Sites for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you. We may also supplement the information listed above with anonymous Site traffic information that’s collected automatically when you visit our Site, plus with information acquired from our joint marketing partners, from third parties, and from our affiliated companies.
We may use “cookies” in connection with operation of this Site. A cookie is a piece of data stored on the computer that runs an Internet browser and is commonly used to store information about a consumer’s online activities, including information such as the content or advertisements that a consumer views or the pages a consumer visits within a particular website. It can contain information about you, your computer, your browser, your session, the websites you visit, and other information about you or others who use, or have used, the computer or browser you use to access the Internet. Cookies are used for record-keeping purposes: the stored information can be retrieved by our website server when you return to the website. This allows us to personalize or regulate the use of this Site, and also permits us to automate the access and data-entry functions of this Site (e.g., login information), to store online ordering information for purchases you may make while visiting this Site, and to tailor the appearance or presentation of this Site to your preferences or interests. The cookies we use, if any, are not linked to any personally identifiable information while using this Site unless you have given us permission to link personally identifiable information to one or more cookies. You give us that permission any time you register on this Site, place an order through this Site, or identify yourself or the computer you are using through this Site.
We may use local shared objects, sometimes known as Flash cookies, to store your preferences and to assist with online authentication by allowing us to recognize you and your device when you return to the Sites. This permits us to display content based upon what you view on our Sites to personalize your use of our services. Our affiliates or other companies also may use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount and type of data they collect, as well as how data is stored. Cookie management tools provided by your device or browser will not remove Flash cookies. If you disable Flash cookies, you will not have access to many features that make your user experience more efficient.
We or our hosting provider may collect traffic information from visitors for statistical analysis and Site improvement. When you access the Site, we or our hosting provider may collect information about your visit in a log file on a server. Log file information may include, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We or our hosting provider use this information to analyze trends, administer sites, track users’ movements in the aggregate, and gather demographic information for aggregate use. Our hosting provider and we may review this information to understand overall trends and to determine what kinds of content are popular and useful to users.
Pixel Tags, Web Beacons, Clear Gifs And Other Similar Technologies
As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to our Site. We may use clickstream data as a form of non-personally identifiable information to anonymously determine how much time visitors spend on each page of the Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors.
Our Sites integrate plugins, widgets and other features from various social networks, including:
- Twitter Tweet-Button, widgets and other features, allowing your interaction with the Twitter social network provided by Twitter, Inc. (Twitter’s privacy practices can be viewed at https://twitter.com/privacy).
- Facebook Like-Button, social widgets and other features allowing interaction with the Facebook social network as provided by Facebook, Inc. (Facebook’s privacy practices can be viewed at https://www.facebook.com/about/privacy/).
- LinkedIn plugins and other features allowing interaction with the LinkedIn social network provided by LinkedIn Corporation (LinkedIn’s privacy practices can be viewed at https://www.linkedin.com/legal/privacy-policy).
- Instagram badges, social widgets and other features allowing interaction with the Instagram social network provided by Instagram, LLC (Instagram’s privacy practices can be viewed at https://www.instagram.com/about/legal/privacy/).
- Pinterest buttons social widgets and other features allowing interaction with the Pinterest social network provided by Pinterest, Inc. (Pinterest ‘s privacy practices can be viewed at https://about.pinterest.com/en/privacy-policy).
These features allow such social networks to place cookies on your browser and collect certain of your personal information, which may include your name and personal social network account information. These other features are operated solely by the respective third parties and their service providers, and not C. Cretors & Co. You should carefully read the privacy policies of each applicable social networks before you decide to use such functionalities and features.
Supplementation Of Information
We may supplement the information we receive from you with other information we receive from third party sources or clearinghouses. Thus, information we obtain through the Site may be intermingled with and used in conjunction with information obtained through sources other than our Site, including both offline and online sources.
Information Other Websites Collect From You
How We Use Personal Information
We may use your e-mail address to notify you about the status of your order (if you have placed one), provide customer service information, or answer your questions and requests. We may also occasionally send you our e-mail updates, notifications, or other promotional information about our products and services or about the products and services of our affiliated companies or trusted third party partners. We may share your e-mail address with our affiliated companies to enable them to send you emails directly regarding their products and services, sales and other promotions. We include information in each commercial email that allows you to stop receiving future communications.
If you provide us with your phone number, you may receive telephone contact from us for customer service communications, such as to ask you about your order, if you have placed one. If you call our customer service toll-free number, we may ask you for personal identification information, depending on the nature of your request, to assist us in responding to your requests and questions. We may retain this information for business and marketing purposes and to help us with future orders and requests from you.
We may occasionally use your phone number to contact you with updates, sales notifications, or other promotional information about our products and services or those of our affiliated companies or trusted third party partners in which you may be interested. We may also make your personal information available to our affiliated companies and our other trusted third party partners to enable them to contact you directly with their promotional information, such as information about their products and services, sales and other promotions.
Contests, Promotions, or Surveys
If you participate in a contest, promotion, or survey (whether online, over the phone, or by mail), we may use your personal information to manage your entry in such promotion, to notify you if you are a winner, or to fulfill promotional obligations.
We select the information we send to you and may send you offers that may be of value to you, such as discounts, exclusive offers or special event information. The Site provides you with the option of declining to receive offers from us by “opting-out” of receiving this type of communication.
To process transactions on the Site, we may share your personal information with our agents, representatives, contractors, service providers and other third parties so they can provide us with support services such as authorization of credit card transactions, order fulfillment, and contests and promotional fulfillment, as well as to your credit card issuer for their purposes. By purchasing a product, or completing a registration form so that you are able to access a purchase page for a product, you consent (i.e., you opt-in) to us sharing your personal information with our third-party service providers. We do not offer you a separate opportunity to opt-out, or not to consent, to our sharing of your personal information with them.
By purchasing, or making inquiries for products or services, electing to receive communications (such as emails) or electing to participate in, or register for, contests, promotions, or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Site, you consent to our providing your personal information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies, and may consequently use your personal information to contact you and may share your personal information with others. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. We have no control over the personal information practices of third parties. You agree that we are not responsible or liable for any of their actions or omissions. Additionally, you agree that we will have the right to use and disclose all such information submitted by you for such third party offers in the same manner in which we use and disclose all other information submitted by you for offers we sponsor.
How We Use Financial Information
We use your financial information to process your order, check your qualifications, to bill you for products and services and to enable you to participate in discount, automated billing, and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity that uses financial information, on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process the transaction. By purchasing products or services of third parties offered on the Site, or by participating in programs offered on the Site that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control. When we provide financial information pertaining to a transaction, we may also provide payment information pertaining to that transaction, such as amount of money paid or types of payment methods used.
By engaging in any kind of activity on the Sites that uses financial information, you consent to our using your financial information, or providing your financial information to our service providers and to such third parties as we determine is necessary, to process your transactions. These third parties may include banking institutions used to process these transactions. Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control.
How We Use Demographic Information
We use demographic information to tailor the Site and communications to the interests of our users. We may share anonymous, aggregated (grouped) demographic information with advertisers and other third parties so that they can tailor their advertisements and communications to the appropriate audience. If you consent to have us share, or we are otherwise allowed to share, your personal information, as described above, then the demographic information that we provide to third parties may be linked to your personal information so that they will be able to know about your demographic information on a non-anonymous basis.
Disclosure of Information for Legal and Other Purposes
We may also disclose personal, financial and other information that you have provided to us, to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. Please note that no attorney-client or similar relationship exists between us, and therefore no communication between us, or information you provide to us or input via use of a Sites, will be subject to any confidentiality obligation or privilege against disclosure.
C. Cretors & Co. reserves the full and unrestricted right to use and disclose anonymized information; aggregated information or publicly available information that has not been combined with nonpublic personal Information for purposes including, but not limited to, C. Cretors & Co.’s internal use and research.
Transfer Of Business Assets
We consider the information that you provide to us to be a business asset. Consequently, your information may be shared with a third party and may be included among transferred assets if we, any or all of our subsidiaries or affiliates, or any of their assets is ever acquired by a third party.
No website is 100% secure. You can usually tell whether encryption is being used by noting the “locked” or other status indicator on the browser you are using. If the browser you are using does not indicate that the session is secure (e.g. by displaying a lock, a key or similar icon), you should assume that the connection is not secure and that third parties will receive the information shared by you and us during that part of the session.
C. Cretors & Co. will take reasonable precautions to protect personal information provided to us through the Sites from loss, misuse, unauthorized access, disclosure, alteration and destruction. C. Cretors & Co. has put in place appropriate physical, electronic and managerial procedures to safeguard and secure such personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Our security and privacy policies are periodically reviewed and enhanced as necessary.
While C. Cretors & Co. strives to undertake reasonable and necessary efforts to secure personal information provided to us through the Sites, even such security measures do not guarantee the security of all personal information, and C. Cretors & Co. cannot guarantee that the personal information it collects, uses and retains will be protected in all circumstances, including those beyond C. Cretors & Co.’s reasonable control.
Account and Password Security
You may establish a unique user name and password (“Credentials”) while completing a registration process for certain portions of the Sites. It is your responsibility to safeguard and protect your Credentials and to monitor use of these Credentials for all purposes. You accept all responsibility for maintaining the security of your Credentials and for all utilization of the Sites via your Credentials, with or without your knowledge or consent. You agree to (a) immediately notify C. Cretors & Co. of any unauthorized use of your Credentials or any other breach of security; (b) ensure that you log out and exit completely from your account at the end of each session; and (c) notify C. Cretors & Co. immediately if you have lost your Credentials or wish to terminate your access or have your Credentials changed.
We will keep your personal information only for as long as reasonably necessary to fulfill the purposes for which personal information is collected as stated herein; for as long as is necessary for the performance of the contract between you and us, if any; and to comply with legal and statutory obligations, such as in tax, trade and corporate laws. When we no longer need your personal information for our purposes, we will destroy, delete or erase that personal information or convert it into an anonymous form.
The Sites are intended to be accessed and used by viewers in the United States of America. If users access the Sites from other jurisdictions, they do so giving express consent to and authorization for exportation of personal information to the United States, performance of any data collection, sharing and usage that takes place on any Site, email or other transaction as a consequence of your use of the Sites and/or products or services, and storage and use of such information as set forth herein; and you acknowledge and agree that you have been provided with clear and comprehensive information about, and consent to, the storing and accessing of cookies or other information on your device where such activity occurs in connection with a Site, product or service to which this policy applies.
You represent and warrant that you will not provide or disclose to us any personal information that is subject to the European Union General Data Protection Regulation or to any other data privacy laws or regulations outside the United States (“Restricted Data”) or otherwise use the Sites and/or products or services to upload, store or process Restricted Data. If you provide us with any Restricted Data or uses the Sites and/or products or services to upload, store or process Restricted Data, then you shall indemnify and hold harmless C. Cretors & Co. and its personnel against all fines, penalties, costs, fees, expenses, damages and liabilities, including attorney fees and any other fees or defense costs, associated with any data subject, private party or government claim, investigation, or enforcement proceeding, relating to or arising from any Restricted Data. This indemnification is intended to apply to the fullest extent allowed by law, regardless of the grounds or nature of any claim, investigation, enforcement proceeding, fine, penalty, liability, or damages asserted, including, without limitation, to claims, liability or damages based on principles of contract, negligence or other tort, fiduciary duty, warranty, indemnity, statute or common law. This indemnification will also apply after termination of this Agreement.
Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.
Misappropriation of Personal Information
For the purposes of any applicable law regarding notification of persons whose personal information was, or is reasonably believed to have been, acquired by an unauthorized person, any required notification may, where permitted by law, be made by the use of e-mail, telephone, fax, mail (including a notice printed in an available area of a bill or statement) or posting a notice on the Site. The specific means used is up to us and we will use our judgment based on the circumstances. Where any notice is to be sent to a specific address or number (such as e-mail address, physical address, telephone number, etc.), we will use the latest available address in our records. YOU AGREE TO THIS MEANS OF NOTIFICATION.
Site and Service Updates
We may also send to you updates and service announcements about our Site. You may not un-subscribe or opt not to receive such announcements because such announcements contain important information about the services offered through the relevant Site(s).
We will use commercially reasonable efforts to make any changes you request. Many such changes may be accomplished using batch processing (i.e. collecting a number of similar change requests and making all such changes at once), so the changes may not be immediately effective. If you require an immediate change to your personally identifiable information and are unable to make such a change using the available Site resources, please contact us.
Correcting or Updating Personal Information
If your personal information changes or you have reason to believe that your personal information as we maintain it is incorrect and you are unable to change your personal information by logging into your account, you may contact us through the “Contact Us” form and we shall attempt to accommodate all reasonable requests for such changes. Note that some information may only be changed by contacting the administrator of the Site.
We recommend that users who no longer wish to receive promotional materials or have their information provided to third parties log into their accounts and modify their account settings, as users may have chosen to receive promotional materials in the account registration process. If you are still receiving promotional materials 30 days after modifying your account settings, you may contact us directly using the information below to opt out of receiving such communications or having information shared. We will use commercially reasonable efforts to make any changes you request. Our compliance with such requests may involve batch processing and other processes that take 30 days or longer.
You may additionally opt out of receiving e-mail communications by using the opt-out instructions included in an e-mail you may receive from us.
Children Under 13
Your California Privacy Rights
If you are a resident of the state of California, the following rights are available to you under the California Consumer Privacy Act.
Right to access
You have the right to request that we disclose the categories of personal information collected, the categories of sources from which personal information is collected, the business or commercial purpose for collection, the categories of third parties with which we share personal information, and the specific pieces of personal information that we have about you. You also have the right to request that we provide your personal information to you in a readily useable format.
Right to request deletion
You have the right to request that we delete personal information that we collected from you. Note, however, that certain requests to delete personal information may be denied if we are required to retain the information as a matter of law, the information is necessary for detecting security incidents, exercising free speech, protecting or defending against legal claims, or for internal uses reasonably aligned with consumer expectations, including transaction data.
Right to non-discrimination
You have the right not to receive discriminatory treatment by us for exercise of these privacy rights. We do not offer financial incentives related to the provision of data.
You have the right to designate an authorized agent to make these requests on your behalf.
To exercise any of these rights, please contact us at +1-847-616-6900 or firstname.lastname@example.org. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Opt-In (for Canadian Residents)
C. Cretors & Co.
176 Mittel Drive
Wood Dale, IL 60191
Attn: Compliance Department
© 2021 C. Cretors & Co. All rights reserved.