You asked, we have an answer! Find our most common questions below.

Common Questions

This is the safest way to load the kettle in preparation for popping the corn. If oil is dispensed into a hot kettle, the risk is a fire outbreak due to oil hitting a hot surface.
Yes, we take care to make sure all our equipment complies with the UL safety standards. In fact, Cretors holds one of the oldest UL number listings in UL history!
  1. 1) Check to be sure the correct oil and salt measurements are being used.
  2. Check the oil output in machines that have an automatic oil pump.
  3. Clean the inside and outside of the popper kettle to remove carbon and grease buildup.  Be sure to include the agitator assembly.
  4. Clean the popper cabinet by wiping it down, and be sure to include the waste clean out drawer.
  5. Replace and or clean the popper filters if applicable.
    Refer to the popper's operation manual for complete user instructions.

This is a common question that is asked to help determine what size machine is needed.

Decide which size suits your needs. Popcorn machines are organized by kettle size: the amount of popcorn they pop during one three-minute popping cycle. For example, a 6 oz. popcorn machine will pop six ounces of popcorn in three minutes. One ounce of popcorn will yield one small individual serving. Our popcorn machines can have up to 20 popping cycles per hour if run non-stop. Therefore, a popcorn machine can pop up to 120 one-ounce servings per hour. (6 ounces x 20 cycles = 120 one-ounce servings per hour).

Ounces x cycles = # of one-ounce servings per hour
Use this easy formula to calculate the number of serving sizes for other kettles.

6 oz kettle = 120 one-ounce servings per hour

8 oz kettle = 160 one-ounce servings per hour

12 oz kettle = 240 one-ounce servings per hour

16 oz kettle = 380 one-ounce servings per hour

20 oz kettle = 400 one-ounce servings per hour

32 oz kettle = 640 one-ounce servings per hour

48 oz kettle = 960 one-ounce servings per hour

60 oz kettle = 1,200 one-ounce servings per hour