Cretors Service School
A Commitment to Our Customers’ Success
Cretors Tech Support
When a customer makes the decision to make an investment in a piece of Cretors equipment for their concession or food service business, our commitment to their success goes far beyond the initial sale of the machine.
In the spirit of this level of dedication to our customers, we place great importance on supporting a highly trained and qualified network of service and repair technicians who can maintain equipment, diagnose problems in the field and keep our equipment operating at top performance.
Our Cretors Service School is designed to empower both end users and professional service technicians with the knowledge they need to be more proficient in the areas of repair and maintenance of our fine equipment.
Service School Course Descriptions
The Cretors Service School Course Listing Includes:
- Circuits & Wiring Diagrams
- Equipment Components
- Keeping Up with Design Changes
- Basic Equipment Maintenance
- Upgrades & Conversions with Machine Demonstrations
- Access to Online Manuals & Diagrams
Ongoing Education is Critical
Cretors requires our authorized distributors and service partners to send a representative to our Service School for ongoing education training at least every two years to say up to date with the latest repair and service techniques of our equipment.
This 3 day training sessions are taught by highly experienced Cretors Service & Repair technicians. Students can expect to learn how to troubleshoot, diagnose and repair various machines.
Class size is limited to 10 students in order to encourage individual attention for each attendee. Held in our manufacturing facility in Chicago, students will have the opportunity to tour our plant and engage in meaningful discussions with fellow Cretors employees. Private Class and In Field training are available upon request.
What You Can Expect From Our Training School
Upon successful completion of the course program, certificates will be awarded. Companies that have participated in the Cretors Service School will be listed on our website and become our top reference choice for customers needing machine repair or maintenance services. Ongoing attendance at Cretors Service School is required to remain on our website listing page.
Advanced Series Workshop
Ready to take your training to the next level? Cretors recently added an Advanced Series Workshop that covers current and future design changes, as well as other high level equipment topics.
Education is a Two Way Street
Our team of highly skilled technicians in the field are often our best source for gaining new insights on how to repair and maintain our Cretors equipment. We encourage your input in order to help us continually improve our design, repair and maintenance strategies.